Booking and managing a demo

Overview

Choose an available slot, receive confirmation, and securely cancel or reschedule from the management link.

Prerequisites and access

Use an active account whose role and plan include this feature. Options not allowed by the role or plan are not displayed.

Steps

1. Open Book a demo, choose the correct timezone and an available slot, then submit accurate contact details.
2. Use the private management token from the confirmation message to cancel or reschedule.
3. If email delivery fails after a successful booking, contact Avenor instead of submitting repeated bookings for the same slot.

Expected result

The change is stored in the active workshop and becomes visible only to authorized users.

Edge cases

• Confirm the active workshop before changing data.
• Do not create duplicates when the record already exists.
• Features can be hidden when the plan, configuration, or permissions do not enable them.

Troubleshooting

Refresh the page, clear filters, verify role and plan access, then contact a superadmin with the time, workshop, and exact error message.