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Getting Started · Updated 16 Aug 2026

Avo AI assistant

Summarize accessible records, draft follow-up, and ask supported workspace analytics questions.

Overview

Summarize accessible records, draft follow-up, and ask supported workspace analytics questions.

Prerequisites and access

Use an active account whose role and plan include this feature. Options not allowed by the role or plan are not displayed.

Steps

  1. Use Summarize or Draft follow-up only from a lead or patient you are authorized to view.
  2. Review every generated response before using it; AI output is assistance, not a clinical or commercial decision.
  3. For workspace questions, give a clear metric and period; quota, model availability, and role permissions can limit requests.

Expected result

The change is stored in the active workshop and becomes visible only to authorized users.

Edge cases

  • Confirm the active workshop before changing data.
  • Do not create duplicates when the record already exists.
  • Features can be hidden when the plan, configuration, or permissions do not enable them.

Troubleshooting

Refresh the page, clear filters, verify role and plan access, then contact a superadmin with the time, workshop, and exact error message.